Global Privacy Policy

1. Introduction

Technically Creative LLC, operating as TC Agency, TC, and Tech Creative ("we", "our", "us", "Technically Creative"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information when you visit tc.agency or interact with us. This policy applies globally and is designed to meet major privacy regulations including GDPR, UK-GDPR, CCPA/CPRA, PIPEDA, and the Australia Privacy Act.

2. Who We Are (Data Controller)

For EU and UK users, we act as a data controller and may appoint a local representative if required.

3. Information We Collect

Information You Provide

• Name
• Email address
• Phone number (optional)
• Company (optional)
• Project details or messages you choose to submit

Information Collected Automatically

With your consent (where legally required), we may collect:

• IP address (anonymized where possible)
• Browser and device details
• Pages visited and session duration
• Referring sources
• Clicks, scroll behavior, and anonymized session interactions

We do not intentionally collect sensitive data.

4. Cookies and Tracking Technologies

Cookies are only activated after consent via our cookie banner.

Users may change or withdraw consent via browser settings or our cookie preferences link.

5. How We Use Your Information

We use your information to:

• Respond to inquiries and project requests
• Operate, maintain, and improve our website
• Analyze traffic and usage patterns
• Enhance security and prevent fraud
• Comply with legal, tax, and audit obligations

We do not sell or share your personal data with advertisers.

6. Legal Basis for Processing (GDPR/UK-GDPR)

• Consent (analytics and optional information)
• Contract (responding to project requests)
• Legitimate interests (security and internal operations)
• Legal obligations (record-keeping and fraud prevention)

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

California residents have additional rights under CCPA/CPRA. We do not sell or share personal data.

8. Data Retention

We retain personal data only as long as needed to fulfill its purpose or meet legal obligations. Analytics data follows each tool's retention settings.

9. Data Security

We use technical and organizational measures to protect personal information. No method of transmission or storage is perfectly secure, so absolute security cannot be guaranteed.

10. International Transfers

Your data may be processed outside your country of residence. Where required, we use mechanisms such as Standard Contractual Clauses.

11. Third-Party Services

Our website may link to third-party sites. Their privacy practices are not governed by this policy.

12. Children's Privacy

Our site is not intended for children under 16. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be highlighted on this page.

14. Contact Us